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Product quality issues:
The products provided by Tianneng Electric Machinery Co., Ltd. are all qualified products that have passed the inspection when they leave the factory and reached the relevant product quality standards. The products purchased by users are consistent with the product pictures that users can see from the Internet. If there is a quality problem in the purchase of Tianneng Motor Co., Ltd., please contact Customer Service Department. We will deal with the specific problems of users separately. In Tianneng Electric Machinery Co., Ltd., the rights of users as consumers according to law are fully respected. Tianneng Electric Machinery Co., Ltd. has formulated detailed product replacement regulations.
Product delivery issues:
The delivery of Tianneng Electric Machinery Co., Ltd. may be carried by the distribution center, or it may be delivered directly by Tianneng Electric Machinery Co., Ltd. to the designated location of users, or it may be delivered by Tianneng Electric Machinery Co., Ltd. to users by EMS or mail. No matter how the product is transported, the user has the right to request that the product be fully packaged and complete with all accessories upon receipt. If the incomplete packaging of the products received by the users causes damage to the products and affects the quality of the products, please contact the customer service department immediately. We will repair, replace or return the products according to the requirements of the users.